Shipping policy

Shipping Policy

Thank you for shopping at poarwear.com.

This Shipping Policy explains how we process, ship, and deliver your orders.

1. Order Processing Time

All orders are processed within 1–3 business days.

Orders are not processed, shipped, or delivered on weekends or holidays.

If we experience a high volume of orders, processing may be delayed. We will notify you by email if there is any significant delay.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

·  Ground Advantage Shipping: 2–5 business days

·  Priority Mail Shipping: 2–4 business days (specific days)

·  International Shipping: 7–21 business days (availability varies)

Delivery delays may occur during peak seasons or due to carrier issues.

3. Shipment Confirmation & Order Tracking

Once your order ships, you will receive an email with your tracking number.

Tracking information may take 24–48 hours to update.

4. Shipping Carriers

We ship using major carriers such as:

·  USPS

 

 

·  DHL (international orders)

Carrier selection depends on your location and shipping option.

5. Incorrect Addresses

Customers are responsible for providing accurate shipping information.

If an order is returned due to an incorrect or incomplete address, the customer is responsible for re-shipment costs.

6. Lost, Damaged, or Stolen Packages

We are not responsible for:

·  Packages lost or stolen after delivery

·  Packages marked “delivered” by the carrier

·  Damage caused during shipping

If your package is lost or damaged, please file a claim with the shipping carrier.

We will assist you where possible.

7. International Shipping

International shipping (if enabled) may incur:

·  Customs fees

·  Import taxes

·  Duties

These charges are not included in product or shipping prices and are the customer’s responsibility.

8. Out-of-Stock Items

If part of your order is out of stock, we may ship available items first.

You will be notified of any delays.

9. Returns & Exchanges

For information on returns, please refer to our Refund Policy.

10. Contact Us

If you have questions about your order or shipping, contact us:

Email: contact@poarwear.com