Effective Date: December 2,2016
At PóAR Wear, we want you to love your purchase. If you are not completely satisfied, we accept returns and exchanges under the following conditions:
Eligibility:
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Items must be unused, in original condition, and in original packaging.
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Returns must be initiated within 30 days of delivery.
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Personalized or custom items are non-returnable unless damaged.
How to Return:
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Contact us at contact@poarwear.com with your order number and reason for return.
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We will provide a return authorization and shipping instructions.
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Ship the item back using a trackable method.
Refunds:
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Refunds will be issued to your original payment method once the return is received and inspected.
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Shipping costs are non-refundable, unless the item is defective or incorrect.
Exchanges:
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Exchanges for a different size, color, or style are available, subject to stock.
Damaged or Defective Items:
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Contact us immediately if your item arrives damaged. We will replace it at no cost.
Shipping Policy
PóAR Wear Shipping Policy
Processing Time:
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Orders are processed within 1–2 business days.
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You will receive a tracking number via email once your order ships.
Shipping Methods & Times:
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Ground Advantage Shipping (US): 3–7 business days
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Priority Mail Shipping (US): 1,2, 3 or 4 business days
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International Shipping: 7–21 business days, depending on location
Shipping Costs:
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Shipping fees are calculated at checkout if promo code is not included.
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Free shipping promotions may apply to certain orders or promo codes.
Customs, Duties & Taxes:
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Customers outside the US are responsible for any applicable customs fees or taxes.
Lost or Damaged Packages:
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Contact contact@poarwear.com for assistance if your package is lost or arrives damaged.
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Terms of Service (TOS)
You agree to these Terms of Service.
1. Use of Site:
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You must be 18 years or older.
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You may use our site only for lawful purposes.
2. Orders & Payments:
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All orders are subject to acceptance and availability.
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Prices and promotions may change without notice.
3. Intellectual Property:
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All content, images, and logos are property of PóAR Wear.
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Unauthorized use is prohibited.
4. Limitation of Liability:
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PóAR wear is not liable for indirect or consequential damages.
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We strive for accuracy but do not guarantee all content or availability.
5. Governing Law:
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These Terms are governed by the laws of the United States.
6. Contact:
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